If you're looking at this page, that probably means you're having trouble with our website. Fear not, gentle reader! This page will make our website purr like a kitten quicker than you can bat an eye. Okay, so it might take slightly longer than that, but it's well worth the minimal effort required, we assure you.
Plus, the effort you put towards making this website work will make your computer better, faster, and stronger for future website viewage. Much like the Bionic Man, but instead of limbs, we'll be adding plug-ins and software.
Just to note: if your computer is more than eight years old, or is still running Mac OS 9, Windows 98, or something older, abandon all hope of viewing most content from this website on your computer. Ask someone from the 21st century if you can borrow their computer.
Quick and Dirty
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That's it.
Why should I install these? What is Firefox?
First things first: Which web browser are you using? Is it Internet Explorer, Firefox, Safari, Opera, or something else entirely?
This website is w3c standards-compliant, meaning it should load up just fine in the newest version of any of the above choices in an ideal world. However, this is not an ideal world, so the website is optimized for Mozilla Firefox. Firefox is a very standards-cooperative browser, so it will probably work better than anything else. You can get Firefox for just about any platform - Mac, Windows, even Linux.
Even if you have Firefox, it may be an old version, so check the above link just to make sure.
The next question I will ask you, dear user, is this: Do you have the Adobe Flash plugin installed? I know what you're saying to yourself: Why should I install some stupid plugin just to view this website? But consider this: Flash is used to view content on a myriad of popular websites, including YouTube, so you'll probably need to install it at some point anyway. If that doesn't work, consider the peer pressure argument: 98% of all Internet users have Flash installed on their computer. If you don't have it, you must be missing out on something.
Now, after installing those two essential pieces of software, we have one more that will be required if you really want to see everything. This final piece to our software puzzle is another plugin called QuickTime. Without it, you'll only be able to see our Main Montage and our HyperReal® Montage (they use Adobe Flash).
If you have QuickTime installed, you can see all of our sample work, including a plethora of sample spots, our lip sync work, the car showroom, our mixed media stuff, a montage comparing our animatics to the final spots, and all kinds of fun stuff.
The good news is that you might already have this one installed. If you have a Mac, QuickTime is an essential part of your system that comes preinstalled. If you have Windows, you're probably covered as well because it installs automatically when you install Apple's iTunes software. If you have Linux, you'll need to look for a third party alternative. (If you're using Ubuntu or a derivative like gOS, try installing Medibuntu.)
Okay, you jerks, I did all of this and your website still doesn't work for me!
Umm... wow, really? Are you sure you did everything? Well then, you can email the disgruntled employee who penned this document, otherwise known as the webmaster.
If you're truly interested in viewing the website, and you're having issues, I'd be more than happy to help. I might even fix a bug on the website just for you!!!!1 I can tell you're excited, but you'll have to answer a few questions on the email.
In what year was your computer purchased?
If it's over seven years old, it's probably not worth the trouble, but I'll consider it.
What operating system are you using to view the website?
Please tell me the exact version number (e.g. Mac OS X 10.4.11, Windows XP SP2, Ubuntu 7.10, etc.)
On Mac, you can find this under the Apple Menu in the top-left of the screen. Choose "About This Mac..."
On Windows, click the Start menu and choose "Run". In the field next to "Open:", type winver and click OK. A window should open that says "About Windows," which will list your build number and service pack number.
Which web browser and what version are you using?
I'll probably still be interested in fixing something, even if it's happening only on your browser, so feel free to let me know exactly what browser you're experiencing the problem with.
On Mac, you'll find this under the menu directly to the right of the Apple Menu, called the Application Menu (it's in bold and will say Firefox if you're using Firefox, Safari if you're using Safari, etc.). Choose About.
On Windows/Linux this information is usually in the Help Menu (towards the right of the File, Edit, etc. menus) under About.
What version of Flash do you have?
An easy way to check on this is to right-click (control-click on Mac) flash content on a webpage, like a YouTube video. You should see a menu with "About Adobe [or Macromedia] Flash Player [#]". The number at the end is your Flash version number. If you see Macromedia, you definitely have an old version and should consider updating to the newest version (Macromedia was recently bought out by Adobe).
What version of QuickTime do you have?
This website should work with pretty old versions of QuickTime, but there may be specific problems with your version.
On Mac, follow these instructions.
On Windows, follow these instructions.
Answer all of these questions in an email to webmaster@brain4est.com and I'll check out your problems.
